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| SUBSCRIBE TO STAR QUALITIES |
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| You ll find anything from giving business gifts to fashion trends in our monthly E-mail newsletter. Our readers even tell us they look forward to their monthly “quiz” and we know they benefit from our “Tips From The Image Coach.” Subscribe today: It could make all the difference in your next client meeting! |
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| NEW TRAINING MODULES |
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| From telephone techniques to dining etiquette we have new training modules that will fit perfectly with any corporate training program. Whether your new hires need some polish or you want a total new image, we've got the tools. Click here or call (713-467-3988) and we'll design the right training for you. |
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| LEARN MORE ABOUT OUR SERVICES |
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| COMING UP IN FASHION |
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| Juliana Collezione Show |
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If you are looking for sophisticated designer clothing either for work or play, then you will not want to miss this show.
ABOUT THE JULIANA COLLEZIONE |
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| Gentlemen, we are not leaving you out! We have exclusive custom tailored suits in the finest fabrics just perfect for this Houston weather. Please call us today and we'll come to your office: 713-467-3988. |
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THE TELEPHONE: THE FRONT DOOR
TO YOUR BUSINESS
This seminar focuses strictly on telephone skills.
There are more than 220 million telephones in use in the United States. We make and receive calls from our offices, our homes, and from our cars. Most people carry cell phones or pagers today, so there seems to be hardly a time in our day when we are not in communication with others.
Every time you pick up the phone, you are creating an impression of yourself and your company. The telephone is one of the most powerful communication tools we have and there are few business skills more critical to your success than being able to communicate effectively by telephone.
In this hands-on seminar, we show you how to create a lasting impression with every call. |
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TOPICS
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Voice mail messages that leave a positive impression |
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Leaving messages that get return calls |
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First Impressions - answering the phone |
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Making phone calls - opening lines |
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Controlling the conversation - understanding open and closed questions |
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Dealing with difficult people |
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Controlling call times |
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Closing the conversation |
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Special situations |
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Telephone etiquette |
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Softway Solutions Inc.